Tuesday, March 21, 2017

Being A UberEATS Walker in Singapore

Are you thinking of being a UberEATS walker to earn extra cash? If your answer is yes, you might want to continue reading my experiences.

I started 2 weeks ago, hoping to use my time wisely, exercise and earn a little more money.

I got a referral code so that I can get my incentive of $100 for the first 30 trips which I have yet to achieve. And if you are looking for a referral code, I will gladly share mine with you. Good for you, good for me.

Referral Code: XINYIC176UE

My first day of work was 05 March 2017 (Sunday). I reached Tanjong Pagar MRT at about 3pm and I started my first trip in less than 5 minutes after I went online.

I still remember vividly that it was a cup of honey milk tea from Tea Royal at Carlton City Hotel to Spottiswoode Road. Spottiswoode Road is actually closer to Outram MRT if you are wondering. The weather wasn't too bad but it was quite a distance.

I was already sweating by the time I arrived at the destination.

Walked back to Tanjong Pagar area but there wasn't any trips and it started raining at about 5pm. Thank goodness I didn't have any trips to make and I was outside Carlton City Hotel.

The rain stopped at about 5:30pm and I decided to head for dinner at Kajiken first. The dry ramen was so good and I finished it in less than half an hour.

Gladly I had a trip to make after dinner. It was brownie with ice-cream this time. Headed to Churn Creamery to pick up the order and headed to Pinnacle at Duxton. I was worried of ice-cream melting thus I was rushing and sweat even more.

I was already quite exhausted from the walking and wanted to stop new requests but too late. I had another trip to make and that is from Kith Cafe near Outram MRT to Eng Hoon Street. And if you don't know, Eng Hoon Street is near Tiong Bahru Market. 

When I reached Kith Cafe, the order wasn't ready so I sat down to recharge myself with water and also to recharge my smartphone. 

It was salad, bread and pasta this time. I had to walk past SGH to get to Eng Hoon Street. It was more than 1 km if I am not wrong. I could have called the support line to cancel it but I decided to just finish it and end the day.


Here's how much I earned for the 3 trips. And yes, Uber does take commission from my earnings but still gave me incentives.


Here comes another day of walking on 11 March 2017 (Saturday). This time, I am in Orchard and started making trips at about 12pm.

My first order was a rosti from Marche 313@Somerset to The Paterson. It was like walking from Somerset MRT to Orchard MRT without the air-con in shopping malls. Yes, I was sweating although I was wearing t-shirt and shorts.

Guess what? Before I reached The Paterson, I received and accepted another trip from Marche 313@Somerset again. I continued to deliver to The Paterson then walked back to Marche 313@Somerset. 

I couldn't remember what this second order was and I know I had to deliver to The Regalia at River Valley Road. It wasn't that far but it was sunny. My left hand was carrying the order and my right hand was holding the umbrella.

I had some time to rest at 313@Somerset after this trip and decided to walk to VIctoria's Secret at Mandarin Gallery for window shopping. Before I was done, I had a trip to make from Joe & The Juice at Wisma Atria to Leonie Hill Road.

After picking up the order, it was raining pretty heavily. I braced through the rain with my umbrella and had a fair bit of mud onto my legs. How heavy was it? One side of the paper bag with the drinks was drenched. I tried my best.

When I reached the destination, I received another new trip to pick up an order from Ayam Penyet President at Lucky Plaza and deliver to Emerald Hill Road. The journey was uphill and I was panting and sweating. All I wanted at that time was water and air-con. The customer spotted me at street level and called me out. Save my breath and energy from walking up the stairs.

While I was leaving Emerald Hill Road, I received my 5th trip request. I walked to Tangs Orchard to pick up the order from SaladStop then to Far East Plaza. I was entirely grateful for the short distance. This was definitely easy money but I decided it was my last trip for the day. My knees were aching.

And how much do I earn from the 5 trips? It wasn't that worth it right?



Let me sort out the pros and cons for you so you can decide whether to start or not.

PROS

  • Payout to your bank account by Thursday of the following week
  • All you need is your smartphone, water and umbrella. Pray hard that you have a good sense of direction if you can't read maps
  • You earn while you walk, better than playing Pokemon Go if you ask me
  • Flexible and you can work whenever you have free time

CONS
  • Be ready to sweat like a pig if the weather is sunny
  • Be ready to get drenched in the rain if the weather decides to play you
  • You don't know where you need to deliver the order to until you pick up the order
  • Only selected areas like CBD Area and Buona Vista (including Holland Village)
  • Earn lesser than a promoter if you calculate by hourly rate
I am still working as a UberEATS walker on some weekends so if you do spot me, please tell me that you have read my blogpost. I will appreciate it.

51 comments:

  1. Hi Kristen,
    Thanks for sharing your experience.
    I signed up since 27 Feb 2017 and started it slowly. I still can remember my first day was terrible as I don't know what to do. Quite panicked when my first order came in cos don't know what to do until i slowly figured it out.
    I started at Raffles place area and managed to run 5 trips on my first day, between 11am to 2pm. Though I did cancelled 2 orders due to unsure of restaurant locations. However, after 2 orders, started to get my hands on the job and tried my best to familiarize the area.
    Stopped for 2 weeks cos was having fever and not feeling well but back to field again since last week.
    Managed to complete my first 30 trips and exploring other areas like Tanjong Pagar, Orchard and Bugis areas.
    Agree with you that the trip payout isn't attractive but if hit incentives, then is about $10/hour.
    If got promotion, will be great and can earn extra. (used to make additional $50 for being top 40 highest trips during a promotion).
    Last but not least, hope to run into you while Uber-ing food.
    Take care!
    Fanny

    ReplyDelete
  2. Hi,

    Just to ask, are still doing deliveries? How's the demands like on weekends (CBD)?

    I just jump on the ubereats bandwagon. I started delivering yesterday (4/5/2017) stay online for 2:30h and only had 3 orders. I started out in Raffles place waited for 40min but no requests so headed down to Tanjong Pagar Center and sure enough within 10 mins got my first order. Lucky for me, I was nearby the restaurant for pick up and walk all the way to Cantonment road. Sweaty yes, but exhilarating.

    Immediately after closing my first delivery, I got a 2nd request (Tanjong Pagar Center) and drop-off was like 5 mins walk. Done and dusted.

    Took a break from the hot weather. I waited for additional 40 mins for more requests. None came (off-peak hours). Decided to leave and while waiting for the train, I got a requests and without hesitation took it. Pick-up was at A Poke Theory at Telok Ayer and had to deliver it to Neil road (Outram). I'm grateful for the downtown/North-east MRT line which makes my traveling time faster as I was already shagged from all the working.

    ReplyDelete
    Replies
    1. Hi Muhammad, I have stopped doing deliveries. I tried working in Tanjong Pagar area on a weekend but had to deliver to Outram Park area. Walking back and fore takes too much energy.

      I agree that it is a waste of time to work in Tanjong Pagar area during non-peak hours. You can take a break or go offline.

      Delete
  3. Hi Kristen,

    thanks for this post. Left you an email. Possible to have a look at it?

    Thanks
    Janice

    ReplyDelete
  4. hey i really have some questions about weoking with Ubereats, and i will really appreciate if you can reply me as soon as possible! thanks:)

    ReplyDelete
    Replies
    1. Hi Aidah, sorry for the late reply. I have stopped doing UberEATS now, not sure if I can still help you with questions.

      Delete
  5. Hi, can we travel by train while doing the delivery?

    thanks

    ReplyDelete
    Replies
    1. Y not? As long as the food is delivered… I used my e-scooter…

      Delete
    2. Hi Pat, yes you can choose to travel by train to make deliveries but do note that the trip may not be as worth it as fares start from $0.83 depending on the distance. Unless I am really tired, I will still choose to walk.

      Delete
  6. I thought the service area only downtown Tanjang Pagar and Raffles Place?
    How come you guys mentioned about Orchard Area?
    Btw how about weekend? Any hotspot? Please enlighten… :)

    ReplyDelete
    Replies
    1. Hi 豆卜王子, the service areas have increased. Soon you will be able to do deliveries in Jurong. Currently, you can be a UberEATS walker in most parts of Singapore now. I will do an update of the service area for walkers soon but meanwhile you can check https://www.uber.com/en-SG/drive/resources/ubereats-for-walkers/ for more information. Hope that helps.

      Delete
  7. Going online outside the area indicated in the website for walkers will get your deliveries too?

    ReplyDelete
    Replies
    1. Before the service area was expanded, I have tried delivering from Outram Park to Tiong Bahru and still get paid.

      Delete
  8. First day no pickup very sad eating after softy cone

    ReplyDelete
  9. Hi, I'm also an ubereats walker, have done about 60 odd trips so far. If anyone of you have questions, you can also reply my comment via here. I will also be able to help you guys out if Kristen is too busy.

    ReplyDelete
    Replies
    1. Hi do u have any problem with the $30 they are supposed to deduct from our pay? Apparently the support team that answers thru the uber app is totally clueless and insists on deducting 5 times $30 even though I explained to them countless times it's supposed to be $30 for walker.
      I had gone down to the onboarding center to solve this and they told me they will credit the amt back to me but it has not been done.
      The app support team still insists it's $150 for all delivery partners. It's a waste of my time replying them.
      Anyone encountered the same issue here? It is frustrating that I have to keep going down to the center and it does not get solved.

      Delete
    2. I'm not too sure when did this $150 rule came about. I vaguely were wrongly deducted $50 during my first week. However, I've told them that as walker, we don't take any bag with us. According to my understanding, the $150 is deposit for cyclist heat bag. I may be wrong. But nonetheless, support got back to me within 2-3 days and resolved the issue crediting me the amount. That said, that was a few months ago. I'm not too sure what's the new rule now.

      Delete
    3. Thank u for the reply. May I know if u asked thru the app or called? Seems like the app team have no idea what is going on

      Delete
    4. I've asked via email the previous time round as the app didn't have in-app message support a few months back.

      Delete
    5. hello! i've got the same issue. they deducted $30 on my second week and when i wrote in to ask, the team claimed that this is a refundable deposit of $150 which has to be deducted 5 weeks starting from week 2. i find it quite ridiculous because as a walker; i do not have any "kit" with me. so i thought they will deduct $30 again for week 3 but surprisingly they didn't.

      Delete
    6. Same issue for me. They didn't deduct the third time but also did not refund back my second $30 that was deducted though they said they would. May I know which email u guys use to email them?

      Delete
    7. it wasn't through the email, it was via the app help support.

      Delete
  10. If you have any questions, you can ask me too! I've 70++ trips.

    I always do on weekdays lunch hour. Try to walk around rather than remaining stationary as request activation is based on radius proximity. Plus, you'll get used to CBD area and it's shortcut faster.

    I've yet to do on weekdays evening.

    As for weekends, be prepared to receive out of boundary requests.

    ReplyDelete
    Replies
    1. Hi may I know how many requests u get on average in a day?

      Delete
    2. It really depends on your luck, the area you are at. Sometimes, a day you can easily hit 3 trips and above during weekday lunch hour. On days with more riders/lesser orders, you may hit only 1 or 2 during the lunch hour block. Same goes for dinner period. The max was about 6 trips per night that I've encountered during 6-10pm.

      Delete
    3. have you tried weekends before? how's the demand like?

      Delete
  11. Hello may I know how you all registered with ubereats as walkers and isit necessary to go to their office to complete registration? Because ny friend said they ask her to go to the office to complete registration.

    ReplyDelete
    Replies
    1. Go their office to activate her account..

      Delete
    2. You need the UberEATS staff to activate your account and you can start delivering. Remember to bring along NRIC.

      Delete
  12. Anyone knows if there a way to re-activate account without going to their office? I am a walker too started last month only.

    ReplyDelete
    Replies
    1. Hi Amanda, may I know why do you need to re-activate your account?

      Delete
  13. Hi kristen,

    Sam here. I had left you an email regarding the referral incentive. Can you get back to me soon?

    thanks.

    ReplyDelete
  14. You need to go to the office if not it wont be activated.

    ReplyDelete
  15. Is there a way to contact the ubereats team without heading down to the office regarding the refund on the bag?

    ReplyDelete
    Replies
    1. The UberEATS partner hotline is 800 852 6067

      Delete
  16. Wow, ubereats also have walker, sounds like the a job for me lol

    ReplyDelete
    Replies
    1. It benefits your wallet and health at the same time.

      Delete
  17. Hi, just like to ask, is a $150 deposit required for walkers?

    ReplyDelete
    Replies
    1. Hi Ali, the deposit is $30 for walkers.

      Delete
  18. Just to check I just sign as uber eats walker today. Just want to check that we down loaded the uber driver apps is correct as an uber eats walker

    ReplyDelete
    Replies
    1. Hi, yes the app is Uber Driver. Just remember to choose Uber Walker under Vehicle Option.

      Delete
  19. This comment has been removed by the author.

    ReplyDelete
  20. Hey thank you for sharing this info. Can i check: for the referral, both of us have to go down when i sign up to be a delivery partner?

    ReplyDelete
    Replies
    1. Hi, only yourself has to be there to activate.

      Delete
  21. This comment has been removed by the author.

    ReplyDelete
    Replies
    1. Just read it, planning to go out & do some walking after being overseas for seven months. Since I last did some walking. Will head down to Orchard taking the bus 36 & get off near Ion Orchard. I'm flying off overseas again on Wednesday.

      Delete
    2. Just be prepared that you may have to walk from Orchard to Somerset.

      Delete